Ecommerce Legal Information & Notices
Last updated August 03, 2020
By using Amazrock Services and Site, you agree to these terms and conditions. Please read them carefully.
By using the Site, you acknowledge and agree to our data privacy and protection practices and that Internet transmission are never completely private or secure. As an example, even if there is a special notice that the credit card information is encrypted, there is potential for any message or information sent to the Site to be read or intercepted by others.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
You agree that visiting the Site, or send e-mails, text messages, and other communications from your desktop or mobile device to us, constitute electronic communication with us.
Consent is given by you to receive communications from us electronically, such as e-mails, texts, or notices and messages on this Site. All retained copies of these communications are considered valid records for business correspondence or legal purpose. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
INTELLECTUAL PROPERTY RIGHTS
THIRD-PARTY WEBSITES AND CONTENT
This Site may contain links to other third-party websites. These links are provided to our visitors solely as a convenience. Such third party websites are not under Amazrock’s ownership, control or any affiliate relationship. You will need to make your own independent judgement regarding your interaction with these websites.
Any purchases you make through third-party websites will be through other websites and from other companies. Amazrock is not responsible and does not endorse such purchases which are exclusively between you and the applicable third party. You agree to indemnify us from all damages caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any third-party Content or any contact with third-party websites.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
USER ACCOUNTS REGISTRATION
You may be required to register an account (including setting up an ID and password) with the Site. In such situation, you are entirely responsible for the safe use, maintaining confidentiality of information you hold for your account and its related activities. You agree to notify Amazrock immediately of any breach of security and unauthorized use of your account. You may be held liable for losses incurred by Amazrock or any user or visitor to the Site due to someone having fraudulent access to your account as a result of your failing to keep your account information confidential and secure.
Amazrock reserves all admin rights to remove or modify a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
Amazrock attempts to be as accurate as possible. However, we do not warrant that that the product description, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors. All products are subject to availability, and we do not warrant stock availability. We may make changes to any products or services offered on the Site or to the product price or discontinue any product at any time without notice. If a product sold by Amazrock itself is not as described, your sole remedy is to return it in unused condition.
PURCHASES AND PAYMENT
We accept the various forms of payment that are provided by third party payment providers. Examples : Visa, Mastercard, American Express, Amazon Pay.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.
You agree to pay all charges at the prices for your purchases, including any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Please review our Return Policy posted on the Site prior to making any purchases.
Products are returnable on Brands.Amazrock.Com within the applicable 30 days return window for any manufacturer defect reason. When you return an item, you can opt for a refund or replacement. Replacements are only available for items that are sold and fulfilled by Amazrock.
Such product returns (for manufacturer defects) will receive a full refund including a refund of original shipping charges as indicated in order. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error.
For returns to be processed for full refund or replacement, the received return must comply with the below pre-requisites:
- it is determined that the product was not resized, damaged or otherwise altered after delivery while in your possession;
- the product is not different from what was dispatched to you;
- the product is returned in original NEW condition (with brand’s/manufacturer’s box, price tag intact, user manual, warranty card and all the accessories therein); and
- does not contain products which are not suitable for return due to health protection or hygienic reasons, or which are, after delivery, inseparably mixed with other items
Amazrock does not take title to returned items until the item arrives at our designated fulfillment center. A Return Fee may apply for arranged collection by Amazrock.
If you return a product that is different from what was dispatched to you, we do not take any responsibility for the incorrect product sent to us and may not be able to return the incorrect item that has been sent as part of the return.
Shipping is managed through third party carrier service provider like DHS, FEDEX or other agents as named in the order delivery. We act only as an intermediary between you and the third-party services you may be using; we are not involved in any way with your product or its shipment. We also do not warrant that the results you obtain from the use of these services (customs and taxes that may be applicable at destination country, for example) will be accurate or reliable.
You are solely responsible for compliance with all applicable rules and regulations, including domestic and international shipping and customs regulations and those of the relevant mailing service. For example, if you use FedEx, you will need to comply with their shipping restrictions and standards and make payments for any customs or taxes that may apply at the shipping destination.
RISK OF LOSS
All purchases of physical items from Amazrock are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
- Extract or make copies of the content from the Site whether in whole, partial or modified without written permission from us.
- Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Use the Site to advertise or offer to sell goods and services.
- Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
- Engage in unauthorized framing of or linking to the Site.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
- Attempt to impersonate another user or person or use the username of another user.
- Sell or otherwise transfer your profile.
- Use any information obtained from the Site in order to harass, abuse, or harm another person.
- Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
- Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
- Delete the copyright or other proprietary rights notice from any Content.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
- Use the Site in a manner inconsistent with any applicable laws or regulations.
GUIDELINES FOR REVIEWS
We may provide you areas on the Site to leave reviews or ratings of physical products. When posting a review, you must comply with the following criteria: (1) you have purchased the product and obtained first-hand experience with the product being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sub-license right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.
The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Submissions”). Submissions may be viewable by other users of the Site and through third-party websites.
TERM AND TERMINATION
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
MODIFICATIONS AND INTERRUPTIONS
Amazrock may make changes at any time to any content, products and services offered on the Site or to the applicable prices of any such products or services without notice. The materials on the Site with respect to products and services may be out of date. We make no commitment to update the materials with respect to such products and services. Amazrock will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings.
You agree that Amazrock is not liable whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Marketplace Offerings.
These terms shall be governed by and defined following the laws of Singapore. Amazrock Pte Ltd and yourself irrevocably consent that the courts of Singapore shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to arbitration under the supervision and auspices of the under the Singapore International Arbitration Centre (SIAC) according to the Rules of this SIAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be one (1). The seat, or legal place, or arbitration shall be SG, Singapore. The language of the proceedings shall be ENGLISH. The governing law of the contract shall be substantive law of Singapore.
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. The full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. AMAZROCK DOES NOT PROMISE THAT THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED THIRD-PARTY SITES.
YOU AGREE THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
NO WARRANTIES OR REPRESENTATIONS ARE MADE ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR ANY THIRD PARTY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING. AMAZROCK WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
LIMITATIONS OF LIABILITY
IN NO EVENT WILL AMAZROCK OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DAMAGES OF ANY KIND, WHETHER DIRECT, INDIRECT INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL (AND NOT LIMITED TO THESE), ARISING FROM USE OF AMAZROCK SERVICES SITE, PURCHASES MADE WITH AMAZROCK. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US.
Amazrock Pte Ltd 10 Anson Road#10-11 International Plaza, SINGAPORE 079903